Service

Technical Assistance Service

KEYTER complements its manufacturing activities with Technical Assistance, performed by professionals with wide experience and high qualification in order to support customers during installation.

KEYTER‘s Technical Assistance network is focused on supporting our customer in equipment commissioning and follow-up, eventual incidences fix, both during guarantee period and beyond, as well as in any other customer need.

KEYTER, through its Technical Assistance, is resposible for the equipment commissioning and provides with all technical assistance required to comply with the environmental regulation, enabling the maximum product quality and efficiency thoughout its lifetime. The commission date is agreed with the customer once the PO is confirmed. After the commissioning, a detailed technical report is generated with all actions performed.

Spare Parts

KEYTER‘s strategic policies consider the customer as the centre of our operations and, consequently, we aim to become his first option.

We understand Spare Parts are a value added service for our customer and not a business unit. We focus on providing him with value, facilitating and accelerating its management with personal attention and fair price. We maintain a permanent stock of high quality original spare parts that are verified and guaranteed.

Technical Support – Custom Engineering

Consider KEYTER‘s Technical Support to develop your project, installation and equipment operation. Our Technical Department is at your disposal to support and develop tailored solutions for your project.

Technical Assistance and Spare Parts Contact Form




We request your authorization to offer products and services related to those requested, loaned and / or marketed by our entity and thus be able to retain you as a customer:*
YesNo

In compliance with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016 we inform you that the data provided by you will be processed by KEYTER TECNOLOGIES S.L. with CIF B14572937, with address at P.I. Los Santos, Calle José Estrada, 2, 14900, Lucena-Córdoba, in order to provide the requested service and / or contracted, perform billing of the same.

The legal basis for the processing of your data is the execution of the service contracted and / or requested by you. The prospective offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditions the execution of the contract.

The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with the legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation.

You have the right to obtain confirmation as to whether KEYTER TECHNOLOGIES S.L. We are treating your personal data and therefore you have the right to exercise your rights of access, rectification, treatment limitation, portability, opposition to the processing and deletion of your data as well as the right to file a claim with the Control Authority by writing to the aforementioned postal address or electronic info@keyter.es attached copy of the DNI in both cases.

We also request your authorization to offer products and services related to those requested, loaned and / or marketed by our entity and thus be able to retain you as a customer.